FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

What’s the feature of your product?

There are much of good characteristics of our carbon fiber product,such as light weight,high strength,durable,and fashion,etc.

Can I have a sample order?

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Some product we can offer free sample . Clients just need to bear the shipping cost .

What is our payment term ?

We accept T/T , Western Union and Paypal .

What is the lead time?

Sample needs 1-3 days, mass production depends on order quantity. Normally 6-9 days .

Do you have any MOQ limit?

MOQ Base on products . Some product we don’t have very strictly MOQ requirement .

Can you accept mixed batch of different products?

Yes, we are support different product mix wholesale, no limit of raw materials and mechanical parts, and color specifications, etc

What file need if need to do CNC Cutting or molding products ?

We Need CAD dxf or dwg file for cnc cutting ,3D ,STEP ,STP ,IGS File for molding

How do we do quality control ?

We have inspector to check each procedure to avoid any mistake .

How do pack the goods?

We wrap the goods with soft plastic bags firstly ,and then pack it using cardboard box

with foam board inside.

How do you ship the goods and how long does it take arrive?

We usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-6days to arrive.

How is your after-sale service?

We provide our clients with the excellent after-sale service including logistics tracking,application guide,problem solution,etc.


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